Delivery and Refund Policy

Last updated: July 26, 2024

Thank you for shopping at Pixel Dimes.

Delivery report

Delivering goods to our clients bears the biggest significance in our company. Our reputation was built based on customer satisfaction and timely deliveries. We stand behind every order we receive and will deliver it to our clients as per the deal. Our company works throughout the whole week and on weekends, and we guarantee that your order will get delivered on agreed-upon terms.

Every order we receive is going to be delivered to our client within 24 hours, including weekends.

With so many appeased customers, our goal is to see the same results for everyone who requires our services. For this specific reason, we are always punctual, as customer satisfaction is the highest recommendation we can offer and the most important one.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SZR Shantel, Milutina Milankovića 90/6 11070 Beograd (Novi Beograd) Serbia.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Pixel Dimes, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • You have the receipt or proof of purchase

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Delivery and Refunds Policy, please contact us: